play.simplexcraft.com Click to copy
Discord Server Click to join

Introduction

At SimplexCraft, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Minecraft server (collectively referred to as "the Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information When you register for an account, participate in our community, or make purchases, we may collect the following personal information:

Contact Information: Such as your name, email address, and username. Payment Information: When you make a purchase, we collect payment information necessary to process your transaction. Note that payment details are processed by third-party payment processors and are not stored on our servers. Non-Personal Information We may also collect non-personal information that does not directly identify you, including but not limited to:

Usage Data: Information about how you access and use the Service, including your IP address, browser type, operating system, and referring website. Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our Service and store certain information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain the Service: Ensuring the functionality, security, and efficiency of our Service. To Improve the Service: Analyzing usage patterns to enhance user experience. To Communicate with You: Sending you updates, newsletters, and information about your account or transactions. To Process Transactions: Handling payments and other related financial transactions. To Enforce Our Terms: Ensuring compliance with our Terms and Conditions and preventing misuse of the Service.

3. How We Share Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. For Legal Purposes: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency). Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: The right to request copies of your personal data. Rectification: The right to request that we correct any information you believe is inaccurate or incomplete. Erasure: The right to request that we erase your personal data, under certain conditions. Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions. Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions. To exercise any of these rights, please contact us at support@simplexcraft.com. We will respond to your request within a reasonable timeframe.

6. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parentalconsent, we will take steps to remove that information from our servers.

7. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the UK and choose to provide information to us, please note that we transfer the data, including personal data, to the UK and process it there.

Our Service may contain links to third-party websites or services that are not owned or controlled by SimplexCraft. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@simplexcraft.com

Thank you for trusting SimplexCraft with your personal information. We are committed to safeguarding your privacy and ensuring a secure and enjoyable experience on our Minecraft server.